Privacy Policy

1. General Information

AdvanzaTech ("AdvanzaTech," "we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect through advanzatech.us (the "Website") and our Services, how we use it, who we share it with, and the choices you have. By using the Website, you agree to the practices described here. This Policy is part of our Terms of Service.

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2. Important Notice About Protected Health Information (PHI)

The Website is not designed to receive protected health information (PHI). Please do not send patient names, medical records, or any other PHI through our contact forms, chat, or email.

If a Service requires us to handle PHI, we will first sign a Business Associate Agreement (BAA) with you. PHI handled under a BAA is protected by HIPAA and by that agreement, not by this Privacy Policy. If the two conflict on PHI, the BAA applies.

3. Information We Collect

We collect the following types of information:

• Information you give us: your name, work email, phone number, job title, organization, and the details you include when you fill in a contact form, request a HIPAA Compliance Survey Report, book a consultation, or write to our support chat.
• Business information: billing details, contracts, and information about your organization that you share so we can deliver the Services.
• Information collected automatically: your IP address, browser and device type, pages visited, time spent, referring website, and similar usage data.
• Cookies and similar technologies: small files and tags that help the Website work and let us understand how it is used (see Section 7).

4. How We Use Your Information

We use your information to:

• respond to your questions and requests, and provide the Services you ask for;
• prepare proposals, deliver reports, and manage our business relationship with you;
• send invoices, service updates, and, where allowed, information about our Services (you can opt out at any time);
• improve the Website, our content, and our Services;
• protect the Website against fraud, misuse, and security threats;
• meet legal obligations and enforce our Terms.

5. How We Share Information

We do not sell your personal information. We may share it only in these cases:

• Service providers that help us run the Website and our business, such as hosting, email, analytics, payment processing, and chat providers. They may use your information only to perform services for us.
• Legal reasons, when required by law, court order, or a government request, or to protect the rights, safety, and security of AdvanzaTech, our clients, or others.
• Business transfers, if AdvanzaTech is involved in a merger, acquisition, or sale of assets. We will tell you if your information becomes subject to a different privacy policy.
• With your consent, or at your direction.

6. Data Security and Retention

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We keep personal information only as long as needed for the purposes in this Policy, to meet legal, accounting, or contractual requirements, and to resolve disputes. After that, we delete or anonymize it.

7. Cookies and Analytics

We use cookies and similar tools to keep the Website working, remember your preferences, and measure traffic. You can block or delete cookies in your browser settings, though parts of the Website may not work properly if you do. Some analytics or advertising tools may collect information across websites; where required by law, we will ask for your consent before using non-essential cookies. [List the analytics, chat, and advertising tools you use, such as Google Analytics.]

8. Third-Party Links

The Website may contain links to other websites. We are not responsible for their privacy practices or content. Please read their policies before giving them any personal information.

9. Your Privacy Rights

Depending on where you live, you may have the right to:

• know what personal information we hold about you and request a copy;
• correct information that is inaccurate or incomplete;
• request deletion of your personal information;
• opt out of marketing emails, using the unsubscribe link in any message or by contacting us;
• opt out of the sale or sharing of personal information (we do not sell it);
• not be treated unfairly for using these rights.

To make a request, contact us using the details in Section 13. We may need to verify your identity before we act on it, and we will respond within the time required by law.

10. Children's Privacy

The Website and Services are intended for businesses and adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has given us personal information, please contact us and we will delete it.

11. International Visitors

We operate from the United States, and your information may be processed and stored here. If you visit the Website from another country, you understand that your information will be transferred to and handled in the United States, where privacy laws may differ from those of your country.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the new version here and change the "Last Modified" date. If a change is significant, we will make a reasonable effort to let you know. Your continued use of the Website means you accept the updated Policy.

13. Contact Us

If you have questions about this Privacy Policy or want to use your privacy rights, contact us at:

AdvanzaTech
Email: info@advanzatech.com
Phone: +1 (628) 246-1428